What happens if I lose connection during a live casino game?
Disconnection during live games is handled by specific rules: General policy: The game continues even if you disconnect. Your placed bets remain active. Results are determined and recorded normally. You can view results when you reconnect. Game-specific handling: Blackjack: Your hand is played according to basic strategy (usually Stand). If you had doubled or split, the game follows standard rules. Roulette: Your bets remain on the table for that spin. Results are recorded normally. Baccarat: No player decisions needed — game completes normally. Game Shows: Your bet is active for the current round. What to do after disconnection: Reconnect as quickly as possible. Check your game history for results. Your balance will reflect any wins or losses. Contact support if you believe there was an error. Prevention tips: Use a wired connection when possible. Keep a backup internet source (mobile hotspot). Close bandwidth-heavy applications. Play during stable internet hours. Platform policies: Most platforms have a "disconnection policy" in their terms. Stake.com and BC.Game both protect player bets during disconnection. No platform will void your winning bet due to disconnection.
